ContentOracle AI Terms of Service

Last Updated: 28 February 2025

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These Terms of Service ("Terms") govern your use of the ContentOracle AI chat plugin ("Service"). By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Description of the Service

ContentOracle AI Chat is a content management system (CMS) plugin that adds an ai chat window block into your website. This block enables communication between visitors to your website and your platform by forwarding messages and relevant site content (e.g., posts, product information, etc.) to the ContentOracle AI API. The API processes and logs the data, then forwards it to a third-party large language model (LLM) API, which provides domain-specific responses.

2. User Responsibilities

As a user of the Service, you agree to the following:

• You are responsible for ensuring the legality and appropriateness of all content and data sent through your account on the ContentOracle AI API. This includes user messages, and content from your website or platform.
• You must comply with all applicable laws, including data protection and privacy regulations, in your region.
• You are solely responsible for the interactions between your site visitors and the Service.
• You will not use the Service to send any content that is illegal, defamatory, infringing, or otherwise harmful.

3. Data Processing and Privacy

By using the Service, you acknowledge and agree that:

• Messages and content from your site visitors will be forwarded to the ContentOracle AI API for processing.
• The ContentOracle AI API may log certain data for processing, troubleshooting, and operational purposes.
• Processed data may be forwarded to third-party APIs (such as LLM APIs, including Mistral and Anthropic) to generate responses.
• Any data forwarded to these third-party APIs is subject to their privacy policies and terms of use.
• You are responsible for obtaining all necessary consents from your site visitors for the collection and processing of their data.

4. Third-Party Services

ContentOracle AI may integrate with third-party APIs (e.g., LLM APIs) to provide its core functionality. You acknowledge that:

• The Service relies on these third-party APIs, and ContentOracle AI is not responsible for any actions, errors, or omissions by these third-party services.
• You will comply with the terms and conditions of these third-party services.

5. Intellectual Property

All rights, title, and interest in the Service, including any associated intellectual property, are owned by ContentOracle AI or its licensors. You may not copy, modify, or distribute any part of the Service without prior written permission. The ContentOracle AI Chat Plugin is released under the permissive GPLv3 license. You can find the source code and license information on our WordPress plugin directory page.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. ContentOracle AI does not guarantee:

• The accuracy, reliability, or completeness of the responses generated by the LLM API.
• That the Service will be uninterrupted or error-free.

7. Limitation of Liability

To the fullest extent permitted by law, ContentOracle AI shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, or data, resulting from your use of the Service.

8. Termination

ContentOracle AI reserves the right to suspend or terminate your access to the Service at any time, with or without cause or notice. Upon termination, you must immediately cease using the Service.

9. Modifications to the Service and Terms

ContentOracle AI may update these Terms from time to time. The most current version will always be posted on our website. Your continued use of the Service after any modifications to the Terms constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us on our contact page.